Terms of service

Shopping with Online Souks

Online Souks offers home textiles, perfumes and other products with delivery across Lebanon.

Product information and prices

Available sizes, colors, set contents and prices are shown on the product page. Prices are displayed in US dollars (USD). Review your selected options and the order total before placing your order. Delivery charges are shown at checkout.

Ordering and payment

Cash on Delivery is available. Please provide an accurate delivery address and phone number so our team can confirm and deliver your order.

Delivery

Estimated delivery is within 1–3 working days after order confirmation. Timing can vary by area, weekends, holidays, weather or circumstances outside our control. See our Shipping Policy for delivery information.

Returns

You may request a return within 3 days of delivery. Items must be unused, in their original packaging and in the same condition as received. Contact us with your order number and reason for return. See our Refund Policy for the return conditions.

Privacy

Our Privacy Policy explains how personal information is collected and used when you shop with us.

Contact

For product, order or return questions, contact Online Souks on WhatsApp at +961 70 207 007 or email onlinesouks1@gmail.com.